At GYAANKOSH FASHIONS, a sub-business brand from GYAANKOSH accessible from shop.gyaankosh.org, we are committed to safeguarding your privacy. This Privacy Policy outlines the types of personal information that we collect, how we use it, and how we protect it when you visit and make purchases on our online store for clothing and accessories.
By using our website, you agree to the collection and use of information in accordance with this policy. Please take a moment to review it thoroughly.
1. Information We Collect
To offer you a seamless shopping experience, we collect various types of information:
Personal Identification Information:
Name
Email address
Shipping and billing address
Phone number
Payment information (Note: Payment processing is handled securely by third-party services and we do not store your card details.)
Non-Personal Identification Information:
IP address
Browser type
Device information
Referring/exit pages
Date and time of visits
Pages viewed and interaction with the site
Cookies and Tracking Technologies: We use cookies to personalize your shopping experience, save your preferences, and analyze site traffic. Cookies are small text files stored on your device. You can disable cookies in your browser settings, but this may affect site functionality.
2. How We Use Your Information
We use the collected information for various purposes, including:
To Process Orders: To process payments, ship your clothing and accessories, and send you order confirmations, receipts, and delivery updates.
To Improve User Experience: To personalize your shopping experience, show relevant products, and analyze site usage to enhance functionality.
For Marketing Communications: If you subscribe to our newsletter or promotions, we may send you updates, offers, and marketing emails (you can unsubscribe at any time).
Customer Support: To respond to your inquiries, requests, and resolve any issues with your orders.
3. How We Protect Your Information
Your privacy and the security of your data are important to us. We use a variety of security measures, including encryption, secure server connections, and industry-standard data protection practices. However, no system is entirely secure, and we cannot guarantee complete protection of your data. We recommend you use strong passwords and be cautious when sharing information online.
4. Third-Party Services
We may share your information with trusted third-party vendors to perform essential functions such as:
Payment processing (through secure gateways like PayPal, Razorpay, etc.)
Shipping and delivery services (like courier companies)
Marketing and analytics services (e.g., Google Analytics)
These third parties are obligated to keep your information confidential and are prohibited from using it for any other purposes.
5. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your data is no longer required, it will be securely deleted or anonymized.
6. Your Rights and Choices
You have several rights regarding your personal data:
Access and Update Your Information: You can view or update your account information by logging into your account on our website.
Delete Your Information: You may request that we delete your personal data, subject to certain legal exceptions.
Opt-out of Marketing: You can opt-out of receiving marketing emails by clicking “unsubscribe” at the bottom of any promotional email.
For any of these requests, please contact us using the information below.
7. Children’s Privacy
Our website is intended for use by adults. We do not knowingly collect or solicit personal information from anyone under the age of 13. If we discover that a child under 13 has provided personal information, we will take immediate steps to delete that information.
8. Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the updated date will be reflected at the top. Please review this page periodically to stay informed about how we protect your data.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your data protection rights, please contact us:
